Help & Support

Go to your Dashboard and click "Add New Watch". Paste the URL of the policy document you want to monitor (Terms of Service, Privacy Policy, SLA, DPA, etc.). ClauseHawk will take an initial snapshot and check for changes according to your plan's scan frequency.

Scan frequency is configured per account. Most teams start with daily scans and request higher frequency for critical vendors or renewal windows.

When ClauseHawk detects a change, it will:
1. Take a new snapshot of the policy
2. Generate a detailed change report with risk assessment
3. Highlight the specific sections that changed on your dashboard
4. Provide a summary of the changes and their potential impact

Email alerts for risky changes are a paid-plan feature and are rolling out shortly; on the Free plan, changes appear in your dashboard.

Yes. Email support@clausehawk.app and we'll send you an export of your watch list, scan history, and change reports — useful for record-keeping, compliance audits, or data portability. Self-serve export from the dashboard is coming soon.

No. ClauseHawk is a monitoring and analysis tool, not a law firm. Our summaries, risk assessments, and recommendations are for informational purposes only. Always consult with qualified legal counsel for legal matters, especially before making business decisions based on policy changes.

Start on the Free plan any time from the Pricing page. For Pro and Team, email hello@clausehawk.app and we'll set you up — self-serve checkout is coming soon.

Currently, ClauseHawk can only monitor publicly accessible policy documents. If a document requires login credentials, we won't be able to scan it. We recommend downloading the document manually and using our document upload feature (coming soon), or contacting us for enterprise solutions.

Slack channel alerts are included on the Team plan. Microsoft Teams, webhooks, and other integrations are on our roadmap. If you have specific integration needs, let us know through the support form below.

Very secure. We use industry-standard encryption (TLS for data in transit, AES for data at rest), host on Cloudflare's infrastructure, and follow security best practices. We never sell your data or share it with third parties except as required to provide the service (see our Privacy Policy).

Yes. You can delete individual watches and reports from your dashboard at any time. To delete your entire account, email support@clausehawk.app and we'll permanently remove your account, watch list, snapshots, and reports. Some information may be retained for legal compliance or fraud prevention.